Just a little story about a shipment that went out recently that we can all learn something from. An order was placed on our website with an incomplete shipping address. A street number was included in the address, but the name of the street was left blank. (This is moral #1 of the story, make sure your shipping address is correct before you order.) For the sake of privacy, I will tell this story using an alias and altered numbers for an address etc...
Ship To:
Tim Jones
1234
City, ST, 12345
So this ships out and is delivered. UPS does a great job at finding addresses even when there are minor errors. No problem right? You might think, but then, a friend of the customer calls who had the decks shipped to [Tim]. They asked [Tim] to paint the decks and bring them to them the next time he visits. They bought them from our site and attempted to mail them to him. So they were shocked to find that when they tracked the package, UPS said that it was delivered and signed for, but [Tim] never got the package. I assured them I would contact UPS and resolve the issue.
Upon contacting UPS we found that the package was delivered to the correct street numbers, but as it turns out, to a different street name within the same zip code! I thought to myself, that adds up. But why would someone sign for a package that was so large (10 decks do not fit in a relatively small box) when they weren't expecting it and it doesn't have a familiar name for delivery? UPS then took over and said they would get back to us with some answers for our customer.
Being treated as a lost or stolen package, UPS traced it and found out what had happened. I received a call the following day. UPS tells me that the girlfriend of a [Tim] who lives at the wrong address signed for the package. As it turns out [Tim] (at the wrong address), is also a skateboarder and was expecting a shipment of skateboards. By this time he had started to use some of the decks.
Not to worry though, because [Tim] got in contact with [Tim] and he will personally deliver the decks to him. This UPS claim is resolved as they will work out the difference.
I'm not sure if "small world" applies here... but wow. What are the odds? Happy skateboarding [Tim].
Wednesday, November 16, 2011
Friday, December 10, 2010
Thursday, November 18, 2010
Check this out.
There are a couple of videos here that I ran into recently, I thought I'd blog about them. Well I guess really they speak for themselves. Check them out:
Wednesday, October 6, 2010
Blankdecks.com A-Team
Official List of Blankdecks.com A-Team Skaters
Luke Lorentzen
William Flanagan
Andrew Trager
Evan Alpert
Jeremy Vincent
Jeff DeChesare
Noah Hollifield
Daniel Crowe
Mike Taylor
(For all of those who have any questions...)
Luke Lorentzen
William Flanagan
Andrew Trager
Evan Alpert
Jeremy Vincent
Jeff DeChesare
Noah Hollifield
Daniel Crowe
Mike Taylor
(For all of those who have any questions...)
Tuesday, October 5, 2010
Street League on ESPN
If you missed Street League on ESPN, that sucks! But there is good news, you can still catch it online.
Street League
Street League
Daniel Crowe: Grom Champion
A-Team skater Daniel Crowe takes first place at Black Diamond Skatepark in the first annual Grom O' Rama under "Young Guns Street" and "Young Guns Mini Ramp". At Gardensk8 Daniel placed Second in Mini Ramp, First in Bowl, and First in Street. He won the All Terrain Skater Award at both stops.
http://www.gromorama.com/championship.html
http://www.gromorama.com/blackdiamond.html
If you see him around be sure to congratulate him!
http://www.gromorama.com/championship.html
http://www.gromorama.com/blackdiamond.html
If you see him around be sure to congratulate him!
Wednesday, September 29, 2010
Why I Skate - Mike Taylor
As a Team Manager I was impressed with the attitude Mike has toward skateboarding. I wanted to post this for other skaters to read, especially the upcoming skaters. Mike's got it straight:
Why I Skate
Ohhh man, there are soo many reasons for that...But for the most part it's just plain FUN! Personally I skate because I enjoy it, I love the feeling of grinding a ledge and landing into a ramp! I've been skateboarding for 10 years now, and I can't see myself doing any other sport!
What It Is I Love About Skateboarding
On your board, you're your OWN PERSON, you don't have anybody telling you what to do or when to do it! You don't have to chuck yourself down huge stairs and skate the mega ramp to be good, you can make it as easy or as difficult as you want! When your trying that ONE trick, you know what I mean, that new trick that's really hard for you to do, when u land that trick...there's no better feeling in the WORLD than riding away from something that takes you a while pull off! I mean, sure landing any trick any time is great, but what I think makes skateboarding such a great sport (or a lifestyle, whatever you'd like to call it) is that the possibilities are ENDLESS! And nothing beats getting a group of friends together, hitting up your local park; and filming a sick montage! Also I think it's pretty funny/cool that I have the same name as a Pro Skater!
The Right Attitude To Have About Skateboarding
SKATE FOR FUN!!! That has always been my motto through and through! It doesn't matter if your a pro or just a beginner, as long as you do what tricks you think are fun; and what tricks you think are cool...you'll progress because your having fun! If you've got neighbors or friends and they have kids, donate an old board to them, and get them into the SPORT(after all, they are the FUTURE OF SKATEBOARDING)! BE YOURSELF, HAVE FUN on your board and don't let anybody else judge you, because everybody has there own UNIQUE STYLE/PERSONALITY/& SKILL LEVEL that makes them...THEM!
Sponsorship
What I feel about sponsorships is...well, my 1st sponsor was a clothing company, and I didn't go searching out for a sponsor, they found me and liked the reason that I skate and the way that I skate. Eventually I sealed the deal with my sponsor tape http://www.youtube.com/watch?v=yDq6S8ErdPw. Filming a sponsor tape shouldn't just be somebody filming only just 1 day, my sponsor tape was a compilation of good tricks filmed from 4 different videos that I made over a couple years. I didn't realize that I could take all the really good tricks from those videos and make a sponsor tape until a friend told me I should! All that I'm saying is that when making a sponsor tape, don't just go out and make it...take your time and film everything from small tricks to BANGERS! If you skate just to be sponsored...DON'T, you should take PRIDE in your love for skateboarding! All that I'm saying is that if your looking to get sponsored, SKATE FOR ALL THE RIGHT REASONS: Fun/Creativity/Satisfaction!
Mike Taylor
Why I Skate
Ohhh man, there are soo many reasons for that...But for the most part it's just plain FUN! Personally I skate because I enjoy it, I love the feeling of grinding a ledge and landing into a ramp! I've been skateboarding for 10 years now, and I can't see myself doing any other sport!
What It Is I Love About Skateboarding
On your board, you're your OWN PERSON, you don't have anybody telling you what to do or when to do it! You don't have to chuck yourself down huge stairs and skate the mega ramp to be good, you can make it as easy or as difficult as you want! When your trying that ONE trick, you know what I mean, that new trick that's really hard for you to do, when u land that trick...there's no better feeling in the WORLD than riding away from something that takes you a while pull off! I mean, sure landing any trick any time is great, but what I think makes skateboarding such a great sport (or a lifestyle, whatever you'd like to call it) is that the possibilities are ENDLESS! And nothing beats getting a group of friends together, hitting up your local park; and filming a sick montage! Also I think it's pretty funny/cool that I have the same name as a Pro Skater!
The Right Attitude To Have About Skateboarding
SKATE FOR FUN!!! That has always been my motto through and through! It doesn't matter if your a pro or just a beginner, as long as you do what tricks you think are fun; and what tricks you think are cool...you'll progress because your having fun! If you've got neighbors or friends and they have kids, donate an old board to them, and get them into the SPORT(after all, they are the FUTURE OF SKATEBOARDING)! BE YOURSELF, HAVE FUN on your board and don't let anybody else judge you, because everybody has there own UNIQUE STYLE/PERSONALITY/& SKILL LEVEL that makes them...THEM!
Sponsorship
What I feel about sponsorships is...well, my 1st sponsor was a clothing company, and I didn't go searching out for a sponsor, they found me and liked the reason that I skate and the way that I skate. Eventually I sealed the deal with my sponsor tape http://www.youtube.com/watch?v=yDq6S8ErdPw. Filming a sponsor tape shouldn't just be somebody filming only just 1 day, my sponsor tape was a compilation of good tricks filmed from 4 different videos that I made over a couple years. I didn't realize that I could take all the really good tricks from those videos and make a sponsor tape until a friend told me I should! All that I'm saying is that when making a sponsor tape, don't just go out and make it...take your time and film everything from small tricks to BANGERS! If you skate just to be sponsored...DON'T, you should take PRIDE in your love for skateboarding! All that I'm saying is that if your looking to get sponsored, SKATE FOR ALL THE RIGHT REASONS: Fun/Creativity/Satisfaction!
Mike Taylor
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